Grievance Redressal

Investor Complaint Disclosure

Contact & Support Information

Sr. No. Designation Contact Person Name Address where the physical address Contact No. Email- ID Working hours when complainant can call
1 Customer Care Piyush Jain 464,Sector,45,Gurgaon-122003 9821611667 info@investopediaindia.com Monday to Friday 9:30 AM to 6:00 PM
2 Compliance Officer Shefali Garg 464,Sector,45,Gurgaon-122003 7898371667 info@investopediaindia.com
Monday to Friday 9:30 AM to 6:00 PM
3 CEO Shefali Garg 464,Sector,45,Gurgaon-122003 7898371667 info@investopediaindia.com Monday to Friday 9:30 AM to 6:00 PM
4 Principal Officer Shefali Garg 464,Sector,45,Gurgaon-122003 7898371667 info@investopediaindia.com Monday to Friday 9:30 AM to 6:00 PM


SEBI through its circular SEBI/HO/IMD/DF1/CIR/P/2019/169 dated 27th December 2019 has directed all those registered under IA regulations 2013 to display the complaint status on their website. Accordingly, we are displaying the same as below. We shall disclose the details of investor complaints by 7th of the succeeding month on a monthly basis.

Date for the month ending: October 2025

Sr. No. Received from Pending at the end of the month Received Resolved Total Pending# Pending Complaints > 3 months Average Resolution Time*
1 Directly from Investors 0 0 0 0 0 0
2 SEBI 0 0 0 0 0 0
3 Other Source 0 0 0 0 0 0
Grand Total 0 0 0 0 0 0

* Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.

Trend of monthly disposal of complaints

Sr. No Month Carried forward from previous month Received Resolved Pending #
1 September 2025 0 0 0 0
2 August 2025 0 0 0 0
3 July 2025 0 0 0 0
4 June 2025 0 0 0 0
5 May 2025 0 0 0 0
6 April 2025 0 0 0 0
7 March 2025 0 0 0 0
8 February 2025 0 0 0 0
9 January 2025 0 0 0 0
10 December 2024 0 0 0 0
11 November 2024 0 0 0 0
12 October 2024 0 0 0 0
Grand Total 0 0 0 0

* Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

Sr. No. Year Carried forward from previous year Received Resolved Pending #
1 2024 - 2025 0 0 0 0
2 2023 - 2024 0 0 0 0
Grand Total 0 0 0 0

* Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.

It is our endeavour to offer you top-notch services in the best of our abilities. In the unlikely event that you are having any complaints about our services, we are eager to understand it and sorting it out to your complete satisfaction.

Annual Compliance Audit Status

SR.NO Financial Year Compliance Audit Status Remarks, If Any
1 FY 2024-2025 Conducted N.A.
2 FY 2023-2024
N.A.
3 FY 2022-2023
N.A.

* Inclusive of complaints of previous months resolved in the current month.
#Inclusive of complaints pending as on the last day of the month.

For any grievances, concerns or complaints regarding breach of the terms & conditions of IAA shall be in accordance to the procedure mentioned below:

Step 1: The client should first contact us using the details mentioned below or via email id: investopediaindia0@gmail.com

Step 2: If the resolution provided by Investment Advisor is unsatisfactory, the client can lodge grievances through SEBI’s SCORES platform at www.scores.sebi.gov.in

Step 3: If the client remains dissatisfied with the outcome of the SCORES complaint, the client may consider the Online Dispute Resolution (ODR) through the Smart ODR portal at https://smartodr.in