Investor Charter

Investor Charter

1. Vision & Mission

Vision
To empower investors to achieve financial well-being through informed and disciplined investing.

Mission
To provide transparent, unbiased, and research-driven investment advisory services aligned with clients’ financial goals.

2. Details of Investment Advisor

Name: Shefali Garg
Registration No.: INA000018355
Type: SEBI Registered Investment Advisor
Brand: Investopedia India

3. Services Offered

  • Financial Planning (Goal-based)
  • Investment Advisory (Equity, Mutual Funds, etc.)
  • Portfolio Review & Asset Allocation
  • Risk Profiling & Suitability Assessment

4. Rights of Investors

  • To receive fair, unbiased, and suitable advice
  • To get full disclosure of fees, risks, and conflicts of interest
  • To receive periodic reports and updates
  • To expect confidentiality of personal information
  • To raise grievances and receive timely resolution

5. Responsibilities of Investors

  • Provide accurate and complete financial information
  • Understand the risks associated with investments
  • Read and understand all documents before investing
  • Pay advisory fees as agreed
  • Avoid sharing sensitive information like OTPs, passwords

6. Do’s and Don’ts

Do’s

  • Verify advisor’s SEBI registration
  • Ask for rationale behind recommendations
  • Maintain records of all communications

Don’ts

  • Do not invest based on tips or guaranteed returns
  • Do not share trading credentials with anyone
  • Do not expect assured returns

7. Grievance Redressal Mechanism

If you have any complaints:

Step 1: Write to us at: [your official email]
Step 2: We will respond within 7–10 working days
Step 3: If unresolved, you may escalate to SEBI via SCORES

8. SEBI SCORES Platform

You can lodge complaints on SEBI’s SCORES platform:
👉 https://scores.gov.in

9. Fees & Compensation

  • Fees are charged strictly as per SEBI (RIA) Regulations
  • No assurance or guarantee of returns is provided
  • Fee structure is disclosed transparently before engagement

10. Risk Disclosure

  • Investments in securities are subject to market risks
  • Past performance is not indicative of future returns
  • Investment decisions are subject to market conditions and risks

11. Conflict of Interest

We maintain a client-first approach and disclose any actual or potential conflicts of interest transparently.

12. Disclaimer

This Investor Charter is issued in compliance with SEBI (Investment Advisers) Regulations, 2013, and is intended to promote transparency and investor awareness.